Due to the custom fabrication of the products some, returns will not be accepted.
Items that are non-refundable:
1. 360 Photo Booth Platforms and Cases
2. Full System Photo Booth Packages
3. Photo Booth Shells and Cases
4. Any products with custom graphics which include enclosures, inflatable enclosures, custom vinyl logo prints.
360 photo booth platforms, photo booth shells, mirror booths products have a 1 year manufacturers warranty, if any part fails we will work with you to resolve any issues.
If a part fails, please reach out to our support team on our contact page so we can help you try to fix the issue.
In some cases, we understand that you might change your mind about your purchase and want to return the item. Again, we will ONLY refund items not listed above.
We will accept the return request as long as it is in the original packaging. You must send an email or a message on our contact page within 48 hours upon receiving your product. We will refund your money minus shipping fees and the 20% re-stocking fee plus you pay for the shipping.
Incorrect or defective shipments must be returned in new condition and packaging to receive a refund within 48 hours of receiving the item.
Damaged shipments MUST be reported within 48 hours of receiving the product and photos MUST be provided within 4 days. We are not responsible for any lost revenue due to damages caused by the shipping carrier.